Setting with Remote Administrators

Nowadays not only agents get the opportunity to work remotely but also administrators, as companies downsizing their operations to reduce costs. These must be implemented and regularly surveyed. However, the key step is ensuring that the worker understands and is suitable for remote working. Remote working is not something that you do within the morning sherry party! More self discipline is probably required than in the office. These days, it’s not only the virtual contact center agents that are getting the opportunity to work remotely....

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Apple Will Be Thrashed By Microsoft In Four Years

All Nokia (NYSE: NOK) has to do is hang on for a few years and it will have a huge share of the smartphone market due to its partnership with Microsoft (NASDAQ: MSFT). IDC says that Windows will have 20% of the OS smartphone market in 2015. That will allow it to surge ahead of the Apple (NASDAQ: AAPL) iOS which will only have a share of 16.9%, a drop from its current level of 18.2%. According to the (IDC) Worldwide Quarterly Mobile Phone Tracker, "vendors will ship a total of 472 million smartphones in 2011 compared to roughly...

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New financial regulations may end era of free checking

SAN FRANCISCO (MarketWatch) -- The sweeping financial regulation signed into law Wednesday by President Barack Obama may have a direct and visible effect on millions of bank account holders in the U.S. The new rules may end the era of free checking accounts that was pioneered in the previous decade by banks like Washington Mutual  WAMUQ ...

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